Don’t get me wrong – I think that Apple and the Mac are an extremely good company with an extremely good product, in fact most of their products are pretty top notch.
The Apeture debacle is a mess though. Susan just got the copy she ordered. Turns out it doesn’t run on the 12 inch powerbook. Just the 15 and 17 inch. WTF? It’s certainly true that in the small print it does call this out, but this is Apple right? Doesn’t it just work? Apparently only on 60% of the Powerbook line from just a year ago. There’s even a hack which will make it work, so it’s not even a hard limitation – but having paid for the software, we expect some support, so it’s going back.